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Polar HelpDesk to elevio
migration service

Trouble-free , no special expertise or coding required. A complete Polar HelpDesk to elevio data migration instrument.

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The best Polar HelpDesk to elevio tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just choose customer info you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and observe the wonders happening.
Data completion
Migrate your help desk data in full to make sure that no ticket is missing vital customer support information.
Easy procedure

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just attach both platforms, choose what you need to take to a new database and allow the Migration Wizard deal with the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you expected.

Security is paramount

You data is key which is why we created a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Except providing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from Polar HelpDesk to elevio

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in elevio.

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Maintained connection between object and people

When migrating your records from Polar HelpDesk to elevio we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to elevio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Polar HelpDesk to elevio work

  • Get ready

    Sign up and go to our migration service.

  • Pick and link your Polar HelpDesk service desk with HDM.

  • Give access to your elevio account.

  • Outline your business needs

    Let us know exactly what aspects of your migration you wish to modify

  • Get your preferences estimated

    We shall research your application and send you with a the overall cost and a scope of work.

  • Migrate from Polar HelpDesk to elevio all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your elevio import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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