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Polar HelpDesk to eHelpDesk
migration service

Smooth , no special know how or programming required. A complete Polar HelpDesk to eHelpDesk data migration instrument.

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Your best tool for Polar HelpDesk to eHelpDesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just pick what data you need to move and start the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the new solution and enjoy the magic happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing critical customer support details.
Simple and easy process

No need to worry about scripting or constantly watch each piece of info moved.

Just attach both platforms, pick what you need to take to a new database and let the Migration Wizard deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we created a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to select what goes where, when it goes, and how.

Our tech engineers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Except producing great customer support services, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Polar HelpDesk to eHelpDesk

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in eHelpDesk.

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Sustained connection between object and people

When migrating your data from Polar HelpDesk to eHelpDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to eHelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Polar HelpDesk to eHelpDesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Select and link your Polar HelpDesk support desk with HDM.

  • Connect eHelpDesk

    Grant the right to access your eHelpDesk account.

  • Clarify your requirements

    Let us know what components of your migration you need to modify

  • Have your preferences estimated

    We'll investigate your case and send you with a cost and a scope of tasks.

  • Migrate from Polar HelpDesk to eHelpDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your eHelpDesk import

Our staff would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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