Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Polar HelpDesk to Database
migration service

Effortless , no special expertise or coding required. A complete Polar HelpDesk to Database data migration instrument.

More details

Your best tool for Polar HelpDesk to Database data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose customer info you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and observe the miracle happening.
Record completion
Migrate your help desk info in full to make sure that no ticket is missing essential customer service information.
Effortless process

You don’t have to bother about scripting or constantly watch each record moved.

Just attach both platforms, tick what you need to migrate and allow the Migration Wizard do the remainder.

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is key which is why we created a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.

Simple & effective

In just a couple of buttons to press it is possible to pick the data arrangement, when it starts, and in what order.

Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Except producing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Polar HelpDesk to Database

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Database.

Next

Maintained association between object and people

When migrating your data from Polar HelpDesk to Database we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Polar HelpDesk to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Polar HelpDesk to Database work

  • Prepare

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Polar HelpDesk to Database.

  • Fill in the form with required credentials to permit our data migration tool to retrieve data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Database everything

    When everything's tested, determine a quiet time with the minimal load on the support staff and start migrating from Polar HelpDesk to Database.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Database import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…

CRM or Help Desk — What’s the Difference Anyway?

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t…

Service Desk vs Help Desk: What’s the Difference?

Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…

Book a Call
cancel
%s
— %s