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Polar HelpDesk to Chime for Lync
migration service

Effortless , no special expertise or programming required. A complete Polar HelpDesk to Chime for Lync data migration tool.

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Your best tool for Polar HelpDesk to Chime for Lync data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply decide on customer info you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target platform and observe the wonders happening.
Record completion
Transfer your help desk data in full to make sure that no ticket is missing critical customer service information.
Effortless procedure

No need to worry about coding or constantly control each piece of info moved.

Just link both platforms, pick what you want to take to a new database and allow the system deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

You data is everything which is why we created a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You control the process

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from Polar HelpDesk to Chime for Lync

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in Chime for Lync.

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Sustained connection between object and people

When migrating your data from Polar HelpDesk to Chime for Lync we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to Chime for Lync

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Polar HelpDesk to Chime for Lync work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and connect your Polar HelpDesk service desk with HDM.

  • Give access to your Chime for Lync account.

  • Express your business needs

    Let us understand precisely what components of your migration you wish to fine-tune

  • Have your preferences estimated

    We will analyze your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Polar HelpDesk to Chime for Lync everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Chime for Lync import

Our staff would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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