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Polar HelpDesk to CA Service Desk Manager
migration service

Smooth , no special know how or coding required. A complete Polar HelpDesk to CA Service Desk Manager data migration instrument.

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Your best tool for Polar HelpDesk to CA Service Desk Manager data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just choose what data you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the new system and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost critical customer service information.
Easy process

You don’t have to bother about coding or continuously control each piece of info moved.

Just link your source and target, choose what you need to take to a new database and let the tool deal with the remainder.

Data maintenance

Your information migrates complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees have access to your credentials or other information.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it is possible to select what goes where, when it starts, and in what order.

Our developers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we work to deliver the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Polar HelpDesk to CA Service Desk Manager

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in CA Service Desk Manager.

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Sustained relation between object and people

When migrating your data from Polar HelpDesk to CA Service Desk Manager we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to CA Service Desk Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Polar HelpDesk to CA Service Desk Manager work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Polar HelpDesk

    Select and connect your Polar HelpDesk service desk with HDM.

  • Connect CA Service Desk Manager

    Give access to your CA Service Desk Manager account.

  • Express your needs

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Have your needs estimated

    We shall research your application and get back to you with a price range and a scope of tasks.

  • Migrate from Polar HelpDesk to CA Service Desk Manager everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your CA Service Desk Manager import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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