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Polar HelpDesk to AnswerHub
migration service

Trouble-free , no special expertise or programming required. A complete Polar HelpDesk to AnswerHub data migration instrument.

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The best Polar HelpDesk to AnswerHub tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick what data you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and enjoy the wonders happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing critical customer support details.
Simple and easy procedure

You don’t have to bother about scripting or constantly control each record moved.

Just link both platforms, choose what you want to migrate and let the system do the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

You data is key which is why we developed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Record mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from Polar HelpDesk to AnswerHub

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in AnswerHub.

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Maintained association between object and people

When migrating your records from Polar HelpDesk to AnswerHub we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to AnswerHub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Polar HelpDesk to AnswerHub work

  • Get ready

    Sign-up and go to our migration software.

  • Pick and link your Polar HelpDesk support desk with HDM.

  • Give the right to access your AnswerHub account.

  • Outline your needs

    Let us know exactly what aspects of your migration you want to modify

  • Get your requirements estimated

    We will research your case and get back to you with a price range and a scope of tasks.

  • Migrate from Polar HelpDesk to AnswerHub everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your AnswerHub import

Our team would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

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