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Polar HelpDesk to Alloy Navigator
migration service

Smooth , no special skill set or programming required. A complete Polar HelpDesk to Alloy Navigator data migration software.

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Your best tool for Polar HelpDesk to Alloy Navigator data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on what data you need to move and start the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the new platform and enjoy the magic happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing critical customer support details.
Automated migration

Scared that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool simple to use as possible.

Attach the platforms, choose data, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

You data is key which is why we created a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You’re in charge

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Polar HelpDesk to Alloy Navigator

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Alloy Navigator.

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When migrating your data from Polar HelpDesk to Alloy Navigator we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to Alloy Navigator

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Polar HelpDesk to Alloy Navigator work

  • Prepare

    Register and go to our migration wizard.

  • Pick and link your Polar HelpDesk support desk with HDM.

  • Connect Alloy Navigator

    Grant the right to access your Alloy Navigator account.

  • Clarify your business needs

    Let us know exactly what elements of your migration you wish to modify

  • Get your preferences estimated

    We'll analyze your application and send you with a price range and a scope of tasks.

  • Migrate from Polar HelpDesk to Alloy Navigator everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Alloy Navigator import

Our staff would be more than happy to perform a customized migration in case you have special demands.
Get a price estimation

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