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Polar HelpDesk to Alhambra-Eidos
migration service

Extremely easy , no special expertise or programming required. A complete Polar HelpDesk to Alhambra-Eidos data migration software.

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The best Polar HelpDesk to Alhambra-Eidos tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just pick what data you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new solution and enjoy the wonders happening.
Data completion
Transfer your help desk info in full to make certain that no ticket is missing vital customer support details.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.

Attach the help desks, select data, click ok, and you’re done!

Data dependency

Your customer data comes complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our team members can see your credentials or records.

You can rest assured that with HDM no hacker attacks will take place.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.

Simple & effective

In only a couple of clicks you will be able to select what goes where, when it goes, and in what order.

Our software considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we strive to propose the most effective migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Polar HelpDesk to Alhambra-Eidos

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Alhambra-Eidos.

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Sustained connection between object and people

When migrating your records from Polar HelpDesk to Alhambra-Eidos we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to Alhambra-Eidos

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Polar HelpDesk to Alhambra-Eidos work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and link your Polar HelpDesk support desk with HDM.

  • Connect Alhambra-Eidos

    Grant access to your Alhambra-Eidos account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you wish to tweak

  • Get your needs estimated

    We will investigate your case and get back to you with a total price and a scope of tasks.

  • Migrate from Polar HelpDesk to Alhambra-Eidos all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Alhambra-Eidos import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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