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Polar HelpDesk to Aegis Help Desk
migration service

Extremely easy , no special skill set or coding required. A complete Polar HelpDesk to Aegis Help Desk data migration software.

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The best Polar HelpDesk to Aegis Help Desk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on what data you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and enjoy the wonders happening.
Data structure maintenance
Move your help desk records in full to make certain that no ticket has lost critical customer service details.
Simple and easy process

No need to worry about coding or continuously watch each piece of info transferred.

Just attach your source and target, tick what you want to migrate and let the system deal with the rest for you.

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have see your passwords or other information.

You can be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we strive to deliver the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Polar HelpDesk to Aegis Help Desk

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Aegis Help Desk.

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When migrating your records from Polar HelpDesk to Aegis Help Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to Aegis Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Polar HelpDesk to Aegis Help Desk work

  • Get ready

    Register and go to our migration service.

  • Connect Polar HelpDesk

    Opt and connect your Polar HelpDesk support desk with HDM.

  • Give access to your Aegis Help Desk account.

  • Outline your business needs

    Let us understand precisely what aspects of your migration you want to adjust

  • Get your needs estimated

    We'll research your application and send you with a price and a scope of work.

  • Migrate from Polar HelpDesk to Aegis Help Desk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Aegis Help Desk import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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