96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Podium to Parature
migration service

Effortless , no special skill set or coding required. A complete Podium to Parature data migration instrument.

More details
Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from Podium to Parature

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Parature.

Next

Retained relation between object and people

When migrating your data from Podium to Parature we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from Podium to Parature

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Podium to Parature work

  • Prepare

    Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Podium to Parature.

  • Connect Podium

    Complete the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect Parature

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Parature all data

    Once everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from Podium to Parature.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Parature import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation
Book a Call
cancel
%s
— %s