96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Podium to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Effortless , no special skill set or programming required. A complete Podium to Help Scout data migration tool.

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Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to migrate data from Podium to Help Scout

Strong safety of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Help Scout.

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Sustained relation between object and people

When migrating your data from Podium to Help Scout we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Podium to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Podium to Help Scout work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Podium to Help Scout.

  • Connect Podium

    Fill in the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Help Scout everything

    Once everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from Podium to Help Scout.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

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Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Help Scout import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
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