96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Podium to CustomerFirst
migration service

Effortless , no special skill set or coding required. A complete Podium to CustomerFirst data migration software.

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Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to migrate data from Podium to CustomerFirst

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in CustomerFirst.

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Retained relation between object and people

When migrating your data from Podium to CustomerFirst we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Podium to CustomerFirst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Podium to CustomerFirst work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Podium

    Choose and connect your Podium support desk with HDM.

  • Connect CustomerFirst

    Give the right to access your CustomerFirst account.

  • Express your needs

    Let us know what parts of your migration you wish to adjust

  • Have your needs estimated

    We'll investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Podium to CustomerFirst all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

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Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your CustomerFirst import

Our staff would be more than happy to perform a custom migration if you have specific requirements.
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