Planio to Zendesk
migration service Help Desk Migration partner of Zendesk

Extremely easy , no special expertise or coding required. A complete Planio to Zendesk data migration software.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from Planio to Zendesk

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in Zendesk.

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When migrating your records from Planio to Zendesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Planio to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Planio to Zendesk work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Planio to Zendesk.

  • Connect Planio

    Complete the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Connect Zendesk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Zendesk all data

    When everything's tested out, determine a quiet time with the minimal load on the support staff and start migrating from Planio to Zendesk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Zendesk import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
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