Planio to Support Desk
migration service

Smooth , no special skill set or programming required. A complete Planio to Support Desk data migration instrument.

More details
Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from Planio to Support Desk

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Support Desk.

Next

When migrating your data from Planio to Support Desk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Planio to Support Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Planio to Support Desk work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and connect your Planio support desk with HDM.

  • Give access to your Support Desk account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you wish to fine-tune

  • Get your preferences estimated

    We will analyze your case and send you with a price range and a scope of work.

  • Migrate from Planio to Support Desk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Support Desk import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

What is and Why You Should Do Data Mapping

What is and Why You Should Do Data Mapping

March 6, 2020

If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will ensure that your next transition will not only be smooth but much faster than initially expected? But how data mapping works? How does it relate to speed? And what’s the …

5 Types of Help Desk Software and Their Use

5 Types of Help Desk Software and Their Use

October 25, 2018

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear vision of what the software should and should not do, the choice narrows down to a quite digestible list. In this article, we will review the five types of help …

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

January 30, 2020

If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the same time, there are also paid tools like Help Desk Migration that provide complete solutions for seamless data transitions. What’s the difference? Today, we decided to compare our Migration Wizard …

Book a Call
cancel
%s
— %s