Planio to Snappy
migration service
Trouble-free , no special expertise or programming required. A complete Planio to Snappy data migration tool.
Planio to Snappy
The best Planio to Snappy tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply decide on the records you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and see the miracle happening.Data completion
Migrate your help desk info in full to make certain that no ticket has lost critical customer support information.Automated tool
Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as possible.
Link the help desks, select records, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
You data is key which is why we designed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Record mapping
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.
Guided migration
If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of producing great customer support services, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from Planio to Snappy
Strong security of your records
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Snappy.Next
Maintained relation between object and people
When migrating your records from Planio to Snappy we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Planio to Snappy
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Planio to Snappy work
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Get ready
Sign-up and go to our migration wizard.
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Connect Planio
Opt and link your Planio service desk with HDM.
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Connect Snappy
Give access to your Snappy account.
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Express your needs
Let us understand precisely what parts of your migration you need to fine-tune
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Get your needs estimated
We shall research your application and get back to you with a the overall cost and a scope of tasks.
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Migrate from Planio to Snappy everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Snappy import
Our team would be more than happy to run a personalized migration if you have special demands.
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