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Planio to Podium
migration service

Extremely easy , no special skill set or programming required. A complete Planio to Podium data migration software.

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The best Planio to Podium tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick the records you need to migrate and start the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the new solution and see the miracle happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost essential customer service information.
Automated tool

Scared that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.

Attach the platforms, pick data, click ok, and you’re done!

Data maintenance

Your customer data migrates complete and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or records.

You can rest assured that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we strive to offer the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Planio to Podium

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in Podium.

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Sustained connectivity between object and people

When migrating your records from Planio to Podium we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Planio to Podium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Planio to Podium work

  • Get ready

    Register and go to our migration software.

  • Connect Planio

    Select and connect your Planio service desk with HDM.

  • Connect Podium

    Grant access to your Podium account.

  • Describe your business needs

    Let us understand precisely what parts of your migration you want to adjust

  • Have your requirements estimated

    We will analyze your case and send you with a total price and a scope of work.

  • Migrate from Planio to Podium all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Podium import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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