Planio to GoToAssist
migration service
Effortless , no special expertise or coding required. A complete Planio to GoToAssist data migration instrument.
Planio to GoToAssist
Your best tool for Planio to GoToAssist data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just decide on what data you need to transfer and start the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and enjoy the wonders happening.Record completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer service details.Simple and easy process
No need to worry about coding or continuously watch each piece of info transferred.
Just link your source and target, choose what you want to take to a new database and allow the tool do the remainder.
Data dependency
Your information migrates complete and we mean it.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have see your credentials or records.
You may be certain with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Guided migration
If this is your first migration, worry not. Useful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we work to deliver the best possible migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Planio to GoToAssist
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in GoToAssist.Next
Sustained association between object and people
When migrating your data from Planio to GoToAssist we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Planio to GoToAssist
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Planio to GoToAssist work
Prepare
Sign up and go to our migration tool.
Connect Planio
Select and connect your Planio support desk with HDM.
Connect GoToAssist
Grant the right to access your GoToAssist account.
Explain your needs
Let us know what elements of your migration you would like to modify
Have your preferences estimated
We shall investigate your application and send you with a cost and a scope of work.
Migrate from Planio to GoToAssist everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional run your GoToAssist import
Our staff would be more than happy to run a customized migration if you have special demands.
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