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Planio to DataKnowl
migration service

Extremely easy , no special knowledge or coding required. A complete Planio to DataKnowl data migration software.

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The best Planio to DataKnowl tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose the records you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new system and see the wonders happening.
Data completion
Migrate your help desk records in full to make certain that no ticket is missing critical customer support information.
Automated tool

Scared that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool interface simple to use as possible.

Attach the platforms, choose records, click ok, and the migration is ready!

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our employees can access to your credentials or other information.

You may be sure that with HDM no data breaches are possible.

You’re in control

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to choose what goes where, when it starts, and how.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to deliver the most effective migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Planio to DataKnowl

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in DataKnowl.

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Maintained relation between object and people

When migrating your records from Planio to DataKnowl we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Planio to DataKnowl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Planio to DataKnowl work

  • Get ready

    Register and go to our migration service.

  • Select and link your Planio service desk with HDM.

  • Connect DataKnowl

    Give the right to access your DataKnowl account.

  • Express your business needs

    Let us understand precisely what components of your migration you would like to fine-tune

  • Have your requirements estimated

    We shall analyze your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Planio to DataKnowl everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your DataKnowl import

Our team would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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