Pega Customer Service import
in a few clicks
Without devs, delays and hustle. With step-by-step Pega Customer Service import setup form.
Pega Customer Service import
Spotless Pega Customer Service import services just for you
Now, there’s no need to bother about any help desk import troubles. Complete platform to platform migration with HDM fast and effortless.Less time & money spent
Affordable price, a speedy transfer to the new system, and no need to design the migration method. All with HDM.Transparent migration course
Simply get the customer info ready for the import ahead of time and start moving your data. No need to fiddle with anything.Key custom records aside
Regardless of your reasons, transfer your old data to the new tool to keep up with customers easier.Automated method
Only the smallest preparations are to get done on your side. We already created the migration method.
Just configure your platform import requirements and you’re good to go.
Preserved dependency
With HDM, you don’t have to be concerned that all of your migrated ticket data will end up somehow scattered.
Whether it is the requester info or customer contacts, all of this is accounted for.
Your info is safe
When you provide your access credentials to our migration tool, you can rest assured.
Only the staff members directly connected to the data transfer will be able to access to your accounts or data.
All the records is guarded by the state of the encryption systems from any electronic attacks.
Mapping records
Choose what piece of info comes to your new solution yourself.
Throughout the data migration, you can check what entities will cut and what will stay.
Simplicity
The whole process was intentionally created to let users to run the migration themselves.
No need to have programming experience or proprietary knowledge, just follow the on-screen hints.
Clients first
One of the main principles of our team is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer care, we won’t stop there.
What are the key reasons to import data to Pega Customer Service utilizing Help Desk Migration?
Security first
We do not disclose any of your personal information with third parties, and moreover meticulously protect it, so nothing gets lost or stolen.Next
Easy to understand wizard to setup import
Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Alternative and powerful field mapping
Only Help Desk Migration enables you to instantly transition custom fields, as well as map their location.Next
Maintained relations between objects and people
All tickets will be imported to Pega Customer Service with their corresponding agents, contacts, and attachments, thereby, saving the record of customers' requests.Next
Objects you may import to Pega Customer Service
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to Pega Customer Service in six simple steps
Get ready
Register and go to our migration wizard.
Connect source Help Desk
Opt and link your source service desk with HDM.
Connect Pega Customer Service
Grant access to your Pega Customer Service account.
Express your business needs
Let us know what elements of your migration you want to adjust
Get your requirements estimated
We'll analyze your application and send you with a cost and a scope of work.
Import to Pega Customer Service all data
Transfer all your customer service records in a single push.
We always keep all data secure
We consider safety very seriously and have established an in-depth set of practices, technologies, and policies to help ensure your data is secure.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Pega Customer Service import in a few clicks
Automatically. Securely. Quickly
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