Pega Customer Service to Yonyx
migration service
Extremely easy , no special knowledge or programming required. A complete Pega Customer Service to Yonyx data migration instrument.
Pega Customer Service to Yonyx
The best Pega Customer Service to Yonyx tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Just choose customer info you need to move and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and observe the magic happening.Data completion
Migrate your help desk records in full to make certain that no ticket is missing vital customer service details.Automated tool
Scared that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface user friendly as possible.
Connect the help desks, choose data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure maintained.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
Information is key which is why we designed a tool that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Record mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Except providing great customer service, we always want to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from Pega Customer Service to Yonyx
Strong security of your information
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Yonyx.Next
Maintained association between object and people
When migrating your records from Pega Customer Service to Yonyx we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Pega Customer Service to Yonyx
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Pega Customer Service to Yonyx work
Get ready
Register and go to our migration software.
Link Pega Customer Service
Select and connect your Pega Customer Service support desk with HDM.
Link Yonyx
Give access to your Yonyx account.
Clarify your requirements
Let us know what aspects of your migration you want to adjust
Get your needs estimated
We shall research your application and get back to you with a total price and a scope of tasks.
Migrate from Pega Customer Service to Yonyx everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro run your Yonyx import
Our team would be more than happy to run a personalized migration in case you have particular needs.
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