Pega Customer Service to UseDesk
migration service
Smooth , no special skill set or programming required. A complete Pega Customer Service to UseDesk data migration instrument.
Pega Customer Service to UseDesk
Your best tool for Pega Customer Service to UseDesk data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to transfer and start the transition immediately.Simple transition process
No tech expertise required. Just pick what data will go to the target platform and observe the wonders happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing vital customer service details.Easy process
No need to worry about scripting or constantly control each record transferred.
Just attach your source and target, tick what you want to migrate and allow the Migration Wizard do the remainder.
Data maintenance
Your customer info comes unite and we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our team members have see your passwords or records.
You can be sure that with HDM no data breaches are possible.
Data mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Guided migration
If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we work to propose the best possible migration tool. Yet, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Pega Customer Service to UseDesk
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in UseDesk.Next
Retained relation between object and people
When migrating your data from Pega Customer Service to UseDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Pega Customer Service to UseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Pega Customer Service to UseDesk work
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Prepare
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Pega Customer Service to UseDesk.
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Connect Pega Customer Service
Complete the form with requested credentials to allow our data migration tool to access records from your current help desk.
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Connect UseDesk
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to UseDesk everything
When everything's tested out, determine a quiet time with the least load on the support department and begin migrating from Pega Customer Service to UseDesk.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your UseDesk import
Our staff would be more than happy to perform a custom migration in case you have particular demands.
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