Pega Customer Service to Tidio Chat
migration service
Extremely easy , no special know how or coding required. A complete Pega Customer Service to Tidio Chat data migration instrument.
Pega Customer Service to Tidio Chat
The best Pega Customer Service to Tidio Chat tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Just pick what data you need to migrate and start the transition when comfortable.Simple transition process
No tech expertise needed. Just pick what data will go to the new solution and enjoy the miracle happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost essential customer support information.Automated tool
Afraid that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool simple to use as it can possibly be.
Connect the help desks, pick data, click ok, and you’re done!
Data maintenance
Your information migrates complete , you can take our word.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our staff members can access to your credentials or records.
You may rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few clicks you will be able to select what goes where, when it goes, and how.
Our software took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a data import service provider, we work to offer the most effective migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Pega Customer Service to Tidio Chat
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Tidio Chat.Next
Retained link between object and people
When migrating your records from Pega Customer Service to Tidio Chat we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Pega Customer Service to Tidio Chat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Pega Customer Service to Tidio Chat work
Get ready
Sign up and go to our migration tool.
Connect Pega Customer Service
Select and link your Pega Customer Service service desk with HDM.
Connect Tidio Chat
Grant the right to access your Tidio Chat account.
Describe your requirements
Let us know exactly what parts of your migration you want to adjust
Have your needs estimated
We will investigate your case and get back to you with a cost and a scope of tasks.
Migrate from Pega Customer Service to Tidio Chat all data
Move all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro perform your Tidio Chat import
Our team would be more than happy to perform a customized migration if you have specific requirements.
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