Pega Customer Service to TeamSupport
migration service

Effortless , no special know how or programming required. A complete Pega Customer Service to TeamSupport data migration software.

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Your best tool for Pega Customer Service to TeamSupport data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the target system and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer service information.
Easy procedure

No need to worry about scripting or continuously watch each piece of info transferred.

Just link your source and target, pick what you need to migrate and let the tool deal with the rest for you.

Data maintenance

Your customer info comes unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members have access to your passwords or other information.

You can be sure that with HDM no data breaches are possible.

You’re in charge

Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to select the data arrangement, when it starts, and in what order.

Our developers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we strive to propose the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Pega Customer Service to TeamSupport

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in TeamSupport.

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Sustained connectivity between object and people

When migrating your data from Pega Customer Service to TeamSupport we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Pega Customer Service to TeamSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Pega Customer Service to TeamSupport work

  • Prepare

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Pega Customer Service to TeamSupport.

  • Complete the form with required credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect TeamSupport

    Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to TeamSupport all data

    Once everything's tested, find a quiet time with the least load on the support staff and begin migrating from Pega Customer Service to TeamSupport.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your TeamSupport import

Our staff would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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