Pega Customer Service to TeamDynamix
migration service
Extremely easy , no special knowledge or coding required. A complete Pega Customer Service to TeamDynamix data migration instrument.
Pega Customer Service to TeamDynamix
The best Pega Customer Service to TeamDynamix tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to move and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and see the magic happening.Data completion
Transfer your help desk info in full to ensure that no ticket is missing vital customer service details.Easy procedure
No need to worry about coding or constantly control each piece of info transferred.
Just link your source and target, choose what you want to take to a new database and let the system deal with the remainder.
Data dependency
Your information comes unite and we mean it.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our team members have see your credentials or other information.
You can be sure that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we work to propose the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Pega Customer Service to TeamDynamix
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in TeamDynamix.Next
Sustained link between object and people
When migrating your records from Pega Customer Service to TeamDynamix we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Pega Customer Service to TeamDynamix
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Pega Customer Service to TeamDynamix work
Get ready
Sign-up and go to our migration tool.
Link Pega Customer Service
Opt and connect your Pega Customer Service support desk with HDM.
Connect TeamDynamix
Give access to your TeamDynamix account.
Express your needs
Let us know what parts of your migration you want to fine-tune
Have your preferences estimated
We shall analyze your case and get back to you with a price range and a scope of work.
Migrate from Pega Customer Service to TeamDynamix everything
Move all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro run your TeamDynamix import
Our team would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimationBlog Articles You Might Find Useful
Data Migration 101
Here’s Why You Should Not Postpone A Migration
There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we …
Help Desk System Reviews
CRM or Help Desk — What’s the Difference Anyway?
The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t …
Data Migration 101
Here’s What To Do When Merging Help Desk Instances
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the …