Pega Customer Service to SherpaDesk
migration service
Trouble-free , no special expertise or programming required. A complete Pega Customer Service to SherpaDesk data migration software.
Pega Customer Service to SherpaDesk
The best Pega Customer Service to SherpaDesk tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Just pick customer info you need to transfer and start the transition immediately.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new solution and observe the wonders happening.Data completion
Migrate your help desk info in full to make certain that no ticket has lost vital customer service details.Easy process
You don’t have to bother about coding or constantly control each record transferred.
Just attach your source and target, choose what you need to take to a new database and let the Migration Wizard do the rest for you.
Data dependency
Your customer data migrates complete and we mean it.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members have see your passwords or records.
You may be sure that with HDM no data breaches are possible.
Record mapping
Pick records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might ever need.
Simple & effective
In only a few clicks you will be able to pick the data arrangement, when it goes, and how.
Our developers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service supplier, we strive to propose the best possible migration tool. Yet, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Pega Customer Service to SherpaDesk
Strong security of your records
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in SherpaDesk.Next
Maintained connection between object and people
When migrating your records from Pega Customer Service to SherpaDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Pega Customer Service to SherpaDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Pega Customer Service to SherpaDesk work
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Get ready
Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Pega Customer Service to SherpaDesk.
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Connect Pega Customer Service
Complete the form with requested credentials to allow our data migration tool to access records from your current help desk.
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Connect SherpaDesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SherpaDesk everything
Once everything's tested out, find a quiet time with the least load on the support team and start migrating from Pega Customer Service to SherpaDesk.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your SherpaDesk import
Our team would be more than happy to run a personalized migration if you have particular requirements.
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