Pega Customer Service to Richmond ServiceDesk
migration service

Simple and easy process

You don’t have to bother about coding or constantly watch each piece of info moved.

Just attach both platforms, tick what you want to take to a new database and let the tool do the rest for you.

Intact data links

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you expected.

Security is paramount

You data is key which is why we developed a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the general experience.