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Pega Customer Service to Polar HelpDesk
migration service

Smooth , no special know how or programming required. A complete Pega Customer Service to Polar HelpDesk data migration software.

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Your best tool for Pega Customer Service to Polar HelpDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just choose what data you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the new system and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer service information.
Automated migration

Worried that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool interface user friendly as possible.

Connect the help desks, pick records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you expected.

Security is priority

Information is key which is why we created a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer service, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Pega Customer Service to Polar HelpDesk

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in Polar HelpDesk.

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Sustained connection between object and people

When migrating your data from Pega Customer Service to Polar HelpDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Pega Customer Service to Polar HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Pega Customer Service to Polar HelpDesk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Pega Customer Service

    Pick and connect your Pega Customer Service service desk with HDM.

  • Give access to your Polar HelpDesk account.

  • Express your requirements

    Let us know what aspects of your migration you need to adjust

  • Get your preferences estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Pega Customer Service to Polar HelpDesk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Polar HelpDesk import

Our staff would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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