Pega Customer Service to Kundo
migration service
Smooth , no special knowledge or programming required. A complete Pega Customer Service to Kundo data migration instrument.
Pega Customer Service to Kundo
Your best tool for Pega Customer Service to Kundo data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just decide on the records you need to move and start the transition right away.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and see the magic happening.Record completion
Move your help desk records in full to ensure that no ticket has lost vital customer support details.Simple and easy process
No need to worry about scripting or constantly control each record transferred.
Just attach both platforms, pick what you need to migrate and let the tool deal with the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their initial connections untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
Information is everything which is why we created a tool that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.
Simple & effective
In only a few clicks it will be possible to choose the data arrangement, when it goes, and how.
Our software took customer experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service first
Apart from producing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from Pega Customer Service to Kundo
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in Kundo.Next
Retained connectivity between object and people
When migrating your data from Pega Customer Service to Kundo we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Pega Customer Service to Kundo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Pega Customer Service to Kundo work
-
Prepare
Register and go to our migration software.
-
Connect Pega Customer Service
Pick and link your Pega Customer Service support desk with HDM.
-
Link Kundo
Grant the right to access your Kundo account.
-
Describe your needs
Let us understand precisely what aspects of your migration you need to adjust
-
Have your preferences estimated
We shall investigate your case and get back to you with a price and a scope of work.
-
Migrate from Pega Customer Service to Kundo all data
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Kundo import
Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
The Enterprise Data Migration Checklist to Switch Help Desks
Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…
Data Migration 101
Is Migrating Historical Data Worth the Splurge?
So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…