Pega Customer Service to Intercom
migration service

Effortless , no special skill set or programming required. A complete Pega Customer Service to Intercom data migration software.

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Your best tool for Pega Customer Service to Intercom data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply decide on what data you need to move and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost essential customer support details.
Effortless process

You don’t have to bother about coding or continuously control each record moved.

Just link both platforms, pick what you want to migrate and allow the tool do the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

You data is key which is why we created a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Pega Customer Service to Intercom

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in Intercom.

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When migrating your data from Pega Customer Service to Intercom we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Pega Customer Service to Intercom

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Pega Customer Service to Intercom work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Pega Customer Service to Intercom.

  • Connect Pega Customer Service

    Fill out the form with requested credentials to permit our data migration tool to fetch information from your current help desk.

  • Connect Intercom

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Intercom everything

    When everything's validated, determine a quiet time with the least load on the support staff and start migrating from Pega Customer Service to Intercom.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Intercom import

Our staff would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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