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Pega Customer Service to FuzeDigital
migration service

Smooth , no special knowledge or programming required. A complete Pega Customer Service to FuzeDigital data migration software.

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Your best tool for Pega Customer Service to FuzeDigital data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply choose customer info you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and observe the wonders happening.
Record completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer service details.
Automated migration

Worried that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Attach the platforms, select data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is key which is why we designed a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Record mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Simple & effective

In only a few buttons to press it is possible to pick the data arrangement, when it starts, and in what order.

Our software took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Pega Customer Service to FuzeDigital

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in FuzeDigital.

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Maintained relation between object and people

When migrating your data from Pega Customer Service to FuzeDigital we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Pega Customer Service to FuzeDigital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Pega Customer Service to FuzeDigital work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Pega Customer Service

    Opt and connect your Pega Customer Service support desk with HDM.

  • Give access to your FuzeDigital account.

  • Describe your business needs

    Let us know exactly what parts of your migration you wish to adjust

  • Get your needs estimated

    We will analyze your application and send you with a total price and a scope of tasks.

  • Migrate from Pega Customer Service to FuzeDigital everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your FuzeDigital import

Our staff would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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