Pega Customer Service to elevio
migration service

Smooth , no special know how or coding required. A complete Pega Customer Service to elevio data migration instrument.

More details

Your best tool for Pega Customer Service to elevio data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just choose customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the new system and observe the magic happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost vital customer service details.
Easy procedure

You don’t have to bother about scripting or constantly watch each record transferred.

Just attach your source and target, tick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members have see your passwords or records.

You may be sure that with HDM no data breaches will take place.

Data mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we work to propose the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Pega Customer Service to elevio

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in elevio.

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Sustained association between object and people

When migrating your data from Pega Customer Service to elevio we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Pega Customer Service to elevio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Pega Customer Service to elevio work

  • Prepare

    Register and go to our migration service.

  • Connect Pega Customer Service

    Select and connect your Pega Customer Service support desk with HDM.

  • Grant the right to access your elevio account.

  • Outline your business needs

    Let us know exactly what elements of your migration you want to adjust

  • Get your requirements estimated

    We shall research your case and send you with a price range and a scope of work.

  • Migrate from Pega Customer Service to elevio all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your elevio import

Our staff would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation

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