Pega Customer Service to Amazon Redshift
migration service

Extremely easy , no special expertise or programming required. A complete Pega Customer Service to Amazon Redshift data migration instrument.

More details
Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've handled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from Pega Customer Service to Amazon Redshift

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Amazon Redshift.

Next

Retained association between object and people

When migrating your records from Pega Customer Service to Amazon Redshift we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Pega Customer Service to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Pega Customer Service to Amazon Redshift work

  • Get ready

    Register and go to our migration wizard.

  • Connect Pega Customer Service

    Pick and connect your Pega Customer Service service desk with HDM.

  • Grant access to your Amazon Redshift account.

  • Outline your needs

    Let us know exactly what elements of your migration you need to tweak

  • Have your preferences estimated

    We will research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Pega Customer Service to Amazon Redshift everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Amazon Redshift import

Our team would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

10 Data Migration Mistakes You Should Totally Avoid

10 Data Migration Mistakes You Should Totally Avoid

January 7, 2020

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided that is prime time we reveal the most common data migration mistakes most business owners perform and why it is best that you avoid them. So, here are 10 data …

Rock Your Customer Service with Zendesk as Desk Alternative

Rock Your Customer Service with Zendesk as Desk Alternative

September 18, 2018

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and experience they expect from the brands. Customer success depends on your responsiveness on the social media. As well as they keep picking up the phone to complain, ask questions, and …

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

October 11, 2018

The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments on why cloud beats self-hosted. Advantages of the cloud osTicket help desk 1.Immediate setup A cloud-based help desk is easier and faster to get up and running. This quality is …

Book a Call
cancel
%s
— %s