Parature to SmarterTrack
Trouble-free , no special know how or programming required. A complete Parature to SmarterTrack data migration software.
Risk-free and ReliableYour passwords along with data are safe with us and will be used for import solely.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & AccurateWe've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information
Strong privacy of your informationThe migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in SmarterTrack.
Retained connection between object and peopleWhen migrating your records from Parature to SmarterTrack we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Parature to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Parature to SmarterTrack work
Register and go to our migration software.
Pick and connect your Parature support desk with HDM.
Grant the right to access your SmarterTrack account.
Explain your needs
Let us know what parts of your migration you would like to adjust
Get your preferences estimated
We shall analyze your case and send you with a the overall cost and a scope of work.
Migrate from Parature to SmarterTrack everything
Transfer all your customer support information in a single push.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT