96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Parature to HelpShift
migration service

Trouble-free , no special expertise or programming required. A complete Parature to HelpShift data migration software.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to switch from Parature to HelpShift

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in HelpShift.

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Sustained connectivity between object and people

When migrating your records from Parature to HelpShift we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Parature to HelpShift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Parature to HelpShift work

  • Get ready

    Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Parature to HelpShift.

  • Connect Parature

    Fill in the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect HelpShift

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpShift all data

    When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from Parature to HelpShift.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

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Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your HelpShift import

Our team would be more than happy to run a personalized migration if you have special requirements.
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