Parature to Cincom Synchrony
migration service

Trouble-free , no special knowledge or coding required. A complete Parature to Cincom Synchrony data migration tool.

More details
Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to switch from Parature to Cincom Synchrony

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Cincom Synchrony.

Next

Sustained association between object and people

When migrating your records from Parature to Cincom Synchrony we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Parature to Cincom Synchrony

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Parature to Cincom Synchrony work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Parature

    Opt and connect your Parature service desk with HDM.

  • Give access to your Cincom Synchrony account.

  • Clarify your business needs

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Get your needs estimated

    We will investigate your application and get back to you with a price and a scope of work.

  • Migrate from Parature to Cincom Synchrony all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Cincom Synchrony import

Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

CRM or Help Desk — What’s the Difference Anyway?

CRM or Help Desk — What’s the Difference Anyway?

January 21, 2020

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t they the same?” – some of you might reason. And frankly, they aren’t. They might look similar but in all honesty, they are two completely different tools that aim to …

7 Books to Boost Your Career as a Customer Support Specialist

7 Books to Boost Your Career as a Customer Support Specialist

June 27, 2018

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and time management and so on. It can take a lifetime to read them all. For the sake of your time and mental health, here is a must-read (or worth-to-read) list …

How Much Time Does Data Migration Take?

How Much Time Does Data Migration Take?

May 10, 2019

It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their customer base and the number of customer records. As a result, companies have to move the backlog of data to more effective help desk platform in order to provide better …

Book a Call
cancel
%s
— %s