Paldesk import
in a few clicks

Without developers, timelack and hustle. Via robust data import wizard.

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Spotless Paldesk import services just for you

Your platform migration issues are behind you now. Complete migration from platform to platform with HDM swift and simple.
Less time & money spent
Lower process cost, a quick transition to the new system, and no need to design the migration method. Get it all with HDM service.
Clean process
Simply prepare your information for transition beforehand and begin moving your records. No need to deal with everything alone.
Essential custom records with you
No matter if it is for compliance reasons, or convenience, move your historical data to the target platform to keep up with customer data easier.
Automated migration

Only the smallest preparations are required from you. We already made the script.

All you have to do is configure your system migration preferences and you’re good to start.

Maintained dependency

With HDM, you don’t have to be concerned that all of your moved ticket data will end up somehow scattered.

Whether it is the requester info or customer contacts, all of this is accounted for.

Your info is protected

When you provide your access credentials to our migration tool, you can rest assured.

Only the staff members directly connected to the data transfer will have access to your accounts and customer info.

All everything we access is guarded by the state of the encryption systems to prevent any risks.

Data mapping

Pick what data will migrate to your new solution yourself.

Throughout the data migration, you can choose what records will cut and what will stay.

Simplicity

The entire process was deliberately designed to allow users to complete the migration on their own.

It’s not necessary to have advanced skills or proprietary knowledge, just follow the shown prompts.

Customer first

One of the main principles of our company is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer support, we won’t stop there.


What are the key reasons to import data to Paldesk utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration make it easier to instantly transfer custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Paldesk with their corresponding agents, contacts, and attachments, thereby, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Paldesk in several easy steps

  • Get ready

    Sign up and go to our migration wizard.

  • Pick and connect your source support desk with HDM.

  • Grant the right to access your Paldesk account.

  • Outline your business needs

    Let us know what aspects of your migration you wish to adjust

  • Get your needs estimated

    We shall analyze your application and send you with a price and a scope of work.

  • Import to Paldesk all data

    Transfer all your customer support records in a single push.

We always keep your data safe

We consider security very seriously and have developed a complete set of practices, technologies, and policies to help ensure that your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Paldesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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