Paldesk to TeamSupport
migration service

Effortless , no special knowledge or coding required. A complete Paldesk to TeamSupport data migration software.

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Your best tool for Paldesk to TeamSupport data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply choose the records you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and see the miracle happening.
Record completion
Migrate your help desk data in full to ensure that no ticket has lost essential customer service details.
Automated migration

Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Attach the help desks, select data, click ok, and you’re done!

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Record mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In just a few buttons to press it is possible to choose the data arrangement, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Paldesk to TeamSupport

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in TeamSupport.

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Maintained association between object and people

When migrating your data from Paldesk to TeamSupport we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Paldesk to TeamSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Paldesk to TeamSupport work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Paldesk to TeamSupport.

  • Connect Paldesk

    Fill in the form with required credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to TeamSupport everything

    When everything's tested, determine a quiet time with the minimal load on the support staff and start migrating from Paldesk to TeamSupport.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your TeamSupport import

Our staff would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

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