Paldesk to ServicePRO
migration service

Smooth , no special know how or programming required. A complete Paldesk to ServicePRO data migration instrument.

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Your best tool for Paldesk to ServicePRO data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the new system and see the miracle happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost vital customer support details.
Effortless procedure

You don’t have to bother about scripting or constantly control each piece of info transferred.

Just link your source and target, tick what you need to take to a new database and allow the system do the remainder.

Data maintenance

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can see your passwords or records.

You can rest assured that with HDM no data breaches are possible.

You’re in charge

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it is possible to choose the data arrangement, when it goes, and in what order.

Our software took user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Paldesk to ServicePRO

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in ServicePRO.

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Maintained connection between object and people

When migrating your data from Paldesk to ServicePRO we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Paldesk to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Paldesk to ServicePRO work

  • Prepare

    Sign up and go to our migration software.

  • Connect Paldesk

    Pick and link your Paldesk support desk with HDM.

  • Grant access to your ServicePRO account.

  • Describe your business needs

    Let us know what elements of your migration you need to adjust

  • Have your needs estimated

    We'll analyze your case and get back to you with a total price and a scope of work.

  • Migrate from Paldesk to ServicePRO everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ServicePRO import

Our staff would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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