Paldesk to Salesforce Service Cloud
migration service

Extremely easy , no special knowledge or coding required. A complete Paldesk to Salesforce Service Cloud data migration tool.

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The best Paldesk to Salesforce Service Cloud tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on customer info you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and observe the wonders happening.
Data completion
Migrate your help desk records in full to ensure that no ticket is missing vital customer service information.
Simple and easy procedure

No need to worry about coding or continuously watch each piece of info transferred.

Just attach both platforms, choose what you need to migrate and allow the tool do the rest for you.

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive where you expected.

Security is priority

Information is everything which is why we created a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to pick what goes where, when it starts, and how.

Our tech engineers took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Great service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from Paldesk to Salesforce Service Cloud

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Salesforce Service Cloud.

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Maintained association between object and people

When migrating your records from Paldesk to Salesforce Service Cloud we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Paldesk to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Paldesk to Salesforce Service Cloud work

  • Get ready

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Paldesk to Salesforce Service Cloud.

  • Complete the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud everything

    Once everything's tested, determine a quiet time with the minimal load on the support team and begin migrating from Paldesk to Salesforce Service Cloud.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Salesforce Service Cloud import

Our team would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

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