Paldesk to Paldesk
migration service

Smooth , no special know how or programming required. A complete Paldesk to Paldesk data migration tool.

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Your best tool for Paldesk to Paldesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply pick what data you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the target solution and enjoy the magic happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing vital customer service information.
Effortless process

No need to worry about coding or constantly control each record transferred.

Just attach both platforms, choose what you need to take to a new database and let the system do the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is paramount

Information is key which is why we developed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of buttons to press you will be able to select what goes where, when it goes, and how.

Our tech engineers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Outside of providing great customer service, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Paldesk to Paldesk

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in Paldesk.

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Maintained relation between object and people

When migrating your data from Paldesk to Paldesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Paldesk to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Paldesk to Paldesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and connect your Paldesk service desk with HDM.

  • Connect Paldesk

    Grant the right to access your Paldesk account.

  • Explain your requirements

    Let us understand precisely what aspects of your migration you want to tweak

  • Get your requirements estimated

    We will investigate your case and get back to you with a price range and a scope of work.

  • Migrate from Paldesk to Paldesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Paldesk import

Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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