Paldesk to Manage Engine
migration service

Extremely easy, no special expertise or coding required. A complete Paldesk to Manage Engine data migration software.

More details

The best Paldesk to Manage Engine tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just pick the records you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new solution and see the miracle happening.
Data completion
Move your help desk info in full to make sure that no ticket has lost critical customer support information.
Simple and easy procedure

You don’t have to bother about coding or continuously control each record transferred.

Just attach both platforms, choose what you want to take to a new database and allow the system do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

Information is key which is why we created a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from Paldesk to Manage Engine

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus letting you ensure that the records end up being in the right places in Manage Engine.

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Retained connectivity between object and people

When migrating your records from Paldesk to Manage Engine we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Paldesk to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Paldesk to Manage Engine work

  • Get ready

    Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Paldesk to Manage Engine.

  • Fill in the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences.

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Manage Engine everything

    When everything's tested, determine a quiet time with the minimal load on the support department and start migrating from Paldesk to Manage Engine.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Manage Engine import

Our team would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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