Paldesk to LiveHelpNow
migration service

Extremely easy , no special skill set or coding required. A complete Paldesk to LiveHelpNow data migration tool.

More details

The best Paldesk to LiveHelpNow tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick the records you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and see the miracle happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer support details.
Easy procedure

You don’t have to bother about coding or constantly control each record moved.

Just link both platforms, choose what you need to take to a new database and allow the tool do the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

You data is key which is why we developed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a few clicks you will be able to choose the data arrangement, when it starts, and in what order.

Our developers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Paldesk to LiveHelpNow

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in LiveHelpNow.

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When migrating your records from Paldesk to LiveHelpNow we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Paldesk to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Paldesk to LiveHelpNow work

  • Get ready

    Register and go to our migration service.

  • Connect Paldesk

    Select and link your Paldesk support desk with HDM.

  • Give access to your LiveHelpNow account.

  • Outline your needs

    Let us know what elements of your migration you want to modify

  • Get your requirements estimated

    We'll analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from Paldesk to LiveHelpNow everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your LiveHelpNow import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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