Paldesk to Lansweeper
migration service

Effortless , no special expertise or coding required. A complete Paldesk to Lansweeper data migration instrument.

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Your best tool for Paldesk to Lansweeper data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just pick the records you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and see the miracle happening.
Record completion
Move your help desk data in full to make sure that no ticket has lost critical customer service information.
Effortless procedure

No need to worry about coding or constantly control each record moved.

Just attach both platforms, pick what you want to take to a new database and allow the system do the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is priority

You data is everything which is why we developed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from Paldesk to Lansweeper

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Lansweeper.

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When migrating your data from Paldesk to Lansweeper we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Paldesk to Lansweeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Paldesk to Lansweeper work

  • Prepare

    Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Paldesk to Lansweeper.

  • Fill in the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect Lansweeper

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Lansweeper everything

    When everything's validated, find a quiet time with the least load on the support team and begin migrating from Paldesk to Lansweeper.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Lansweeper import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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