Paldesk to KronoDesk
migration service

Effortless , no special expertise or coding required. A complete Paldesk to KronoDesk data migration software.

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Your best tool for Paldesk to KronoDesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just pick customer info you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new solution and observe the wonders happening.
Record completion
Move your help desk info in full to make sure that no ticket has lost essential customer service information.
Automated migration

Worried that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool accessible as possible.

Attach the platforms, choose data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

You data is everything which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Paldesk to KronoDesk

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in KronoDesk.

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Retained association between object and people

When migrating your data from Paldesk to KronoDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Paldesk to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Paldesk to KronoDesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Paldesk

    Select and connect your Paldesk service desk with HDM.

  • Connect KronoDesk

    Grant the right to access your KronoDesk account.

  • Detail your business needs

    Let us know what components of your migration you want to fine-tune

  • Have your requirements estimated

    We'll research your case and send you with a total price and a scope of work.

  • Migrate from Paldesk to KronoDesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your KronoDesk import

Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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