Paldesk to Keeping.com
migration service

Trouble-free, no special expertise or coding required. A complete Paldesk to Keeping.com data migration tool.

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The best Paldesk to Keeping.com tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on customer info you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and observe the magic happening.
Data completion
Move your help desk info in full to ensure that no ticket is missing essential customer service details.
Simple and easy process

No need to worry about coding or continuously watch each record transferred.

Just link both platforms, choose what you want to migrate and allow the Migration Wizard do the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

Information is key which is why we created a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Guided migration

If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer service, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from Paldesk to Keeping.com

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields, thus letting you make sure that the data end up in the right destinations in Keeping.com.

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Retained connection between object and people

When migrating your records from Paldesk to Keeping.com we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Paldesk to Keeping.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Paldesk to Keeping.com work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and connect your Paldesk support desk with HDM.

  • Give the right to access your Keeping.com account.

  • Clarify your business needs

    Let us know exactly what elements of your migration you need to adjust

  • Get your preferences estimated

    We'll research your application and send you with a price range and a scope of work.

  • Migrate from Paldesk to Keeping.com everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Keeping.com import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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