Paldesk to Kayako
migration serviceHelp Desk Migration partner of Kayako

Extremely easy , no special expertise or coding required. A complete Paldesk to Kayako data migration software.

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The best Paldesk to Kayako tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply pick what data you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and enjoy the wonders happening.
Data completion
Move your help desk data in full to make sure that no ticket has lost essential customer service details.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool user friendly as it can possibly be.

Attach the platforms, pick records, click ok, and the migration is ready!

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your passwords or records.

You can be sure that with HDM no data breaches are possible.

You’re in control

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a few buttons to press you will be able to select the data arrangement, when it goes, and in what order.

Our developers took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to offer the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Paldesk to Kayako

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Kayako.

Next

When migrating your records from Paldesk to Kayako we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Paldesk to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Paldesk to Kayako work

  • Get ready

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Paldesk to Kayako.

  • Connect Paldesk

    Complete the form with requested credentials to permit our data migration tool to access information from your current help desk.

  • Connect Kayako

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Kayako all data

    When everything's validated, find a quiet time with the minimal load on the support department and start migrating from Paldesk to Kayako.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Kayako import

Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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