Paldesk to Issuetrak
migration service

Effortless , no special know how or programming required. A complete Paldesk to Issuetrak data migration instrument.

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Your best tool for Paldesk to Issuetrak data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just decide on customer info you need to transfer and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the new platform and observe the wonders happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing vital customer service details.
Automated migration

Afraid that you’ll have to use special skills to move your info? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Attach the platforms, select data, click ok, and you’re done!

Data maintenance

Your customer info comes complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members have see your credentials or other information.

You may be certain with HDM no data breaches are possible.

You’re in charge

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to pick what goes where, when it starts, and how.

Our tech engineers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we work to propose the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Paldesk to Issuetrak

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Issuetrak.

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Sustained connection between object and people

When migrating your data from Paldesk to Issuetrak we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Paldesk to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Paldesk to Issuetrak work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and connect your Paldesk support desk with HDM.

  • Connect Issuetrak

    Give the right to access your Issuetrak account.

  • Explain your business needs

    Let us know what elements of your migration you wish to adjust

  • Have your preferences estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Paldesk to Issuetrak everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Issuetrak import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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