Paldesk to HelpSpot
migration service

Smooth , no special expertise or coding required. A complete Paldesk to HelpSpot data migration instrument.

More details

Your best tool for Paldesk to HelpSpot data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose the records you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and see the magic happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost critical customer support information.
Easy process

No need to worry about coding or constantly watch each piece of info transferred.

Just link both platforms, choose what you want to take to a new database and allow the tool do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

You data is everything which is why we designed a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You’re in charge

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from Paldesk to HelpSpot

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in HelpSpot.

Next

When migrating your data from Paldesk to HelpSpot we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Paldesk to HelpSpot

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Paldesk to HelpSpot work

  • Prepare

    Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Paldesk to HelpSpot.

  • Fill out the form with requested credentials to permit our data migration tool to access records from your current help desk.

  • Connect HelpSpot

    Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpSpot everything

    Once everything's tested, choose a quiet time with the minimal load on the support staff and start migrating from Paldesk to HelpSpot.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your HelpSpot import

Our staff would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

Service Desk vs Help Desk: What’s the Difference?

Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…

CX Expert Roundup: How to Improve Customer Experience

If you’re reading this, you’re probably interested in improving your customer experience. Surely, every business has faced a lot of changes in recent months. The…

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…

Book a Call
cancel
%s
— %s