Paldesk to Gemini
migration service

Trouble-free, no special skill set or programming required. A complete Paldesk to Gemini data migration tool.

More details

The best Paldesk to Gemini tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just choose customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the new system and observe the magic happening.
Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost essential customer service details.
Automated tool

Scared that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool accessible as it can possibly be.

Attach the help desks, pick data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is paramount

Information is key which is why we designed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it is possible to pick what goes where, when it goes, and how.

Our tech engineers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Paldesk to Gemini

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields, thus helping you to make sure that the records end up in the right destinations in Gemini.

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Sustained relation between object and people

When migrating your records from Paldesk to Gemini we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Paldesk to Gemini

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Paldesk to Gemini work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Paldesk to Gemini.

  • Connect Paldesk

    Fill out the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs.

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Gemini all data

    Once everything's validated, determine a quiet time with the minimal load on the support department and begin migrating from Paldesk to Gemini.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Gemini import

Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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