Paldesk to EvantoDesk
migration service

Trouble-free , no special knowledge or programming required. A complete Paldesk to EvantoDesk data migration software.

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The best Paldesk to EvantoDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on the records you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and see the magic happening.
Data completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer service information.
Automated tool

Scared that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface simple to use as possible.

Link the help desks, select records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

Information is key which is why we developed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from Paldesk to EvantoDesk

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in EvantoDesk.

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Maintained connection between object and people

When migrating your records from Paldesk to EvantoDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Paldesk to EvantoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Paldesk to EvantoDesk work

  • Get ready

    Register and go to our migration wizard.

  • Select and connect your Paldesk service desk with HDM.

  • Give the right to access your EvantoDesk account.

  • Detail your needs

    Let us understand precisely what components of your migration you need to adjust

  • Get your requirements estimated

    We will analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Paldesk to EvantoDesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your EvantoDesk import

Our team would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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